Shipping policy

We currently offer 2 shipping methods across the United Kingdom*: DPD Free standard shipping, DPD Express Next day Delivery, Unfortunately, we do not ship to P.O. boxes.

  • DPD Free standard shipping - Home Delivery Shipping will arrive 2 to 4 business days from the shipping date.
  • DPD Express Next day Delivery - will arrive Next day if ordered before 2 pm (Excluding Weekends and national holidays)

Shipping times do not include a processing time of up to 24 hours. Business days are Monday-Friday, excluding National holidays.

Once your order has been shipped, we will send you a shipping confirmation email/text containing your tracking number(s).

*Shipping to Extended Areas/International Shipping Currently, we do not offer shipping service to Ireland, and all other offshore areas, such as the Isle of man & Isle of Sheppey. Additionally, we currently do not offer shipping options to non-UK countries. Please refer to our UK site smartrike.co.uk for shipping in Europe